![]() Is it possible that 3 or perhaps all 4 drives are bad? Seems unlikely but far from impossible. It's running the Long Generic Test right now but the progress seems very excessively slow, similar to the drive I called Seagate about 2 days ago, and I expect that Seatools will again indicate that the test is "taking too long," and offer me a handful of possible reasons. Meantime, I have the drive I just received today by UPS. It registered "FAIL"! It also registered FAIL for the Long Generic Test, WTF! So, I figure I should test the 3rd of the drives I bought in May 2014, of course, but it's off site right now in a locker. I figured it would pass (I did all this this afternoon), but instead it didn't even pass the Short Generic Test. Before doing that I decide to run the Long Generic Test (Seatools, now) on one of the 2 other Seagate Backup Plus 3TB USB HDs I bought during a visit to Costco in May 2014. I'm about to zap the data from the bad drive. So, I get my replacement HD today along with the mailing label to return the drive that will not pass Seatools' Long Generic Test. ![]() I paid around $100 for each of these drives.Ĭlick to expand.I'll fix it for all of you: Seagate 3TB HDs are especially problematical. I suppose they would, but I won't bother going that route. I suppose I could bring it back to Costco and see if they'll refund me. She said she knows but can't reveal where it was made! So, I accepted this. Anyway, she assured me that the replacement ("like for like") they are sending me is not made in Thailand. They said they are looking to support such requests in the future but will not now. So, I called Seagate back and asked if they'd upgrade me (for a fee), which I did once with a Maxtor HD back around 1999 or so. Perhaps I should call them back and ask if they can supply me a 3TB USB HD that isn't ST3000DM001!Įdit: 's extensive explanation of the problems they had with their ~5000 Seagate 3TB HDs (linked in the OP), says at the bottom that they've been having very good luck with the 4TB models. They did say I had 3 hours to cancel my order. But I figured I wasn't in a position to ask for that, and didn't. I was hoping a different one since this one seems to be probably highly unreliable. They are evidently going to send me the same drive, or similar. I have 25 days to ship back the problem drive. I paid $12.95 for a shipping label which will come with the replacement drive in 3-5 business days. He got me over to support where they set it up. Well, I called Seagate (1.800.732.4283), got tech support within 5 minutes and explained, the guy said I should do a warranty replacement. What would that be?Įdit: I didn't open up the enclosure of the failing USB HD, but on the bottom of the enclosure it says, literally my failing USB HD says 1ER166 (got this from Seatools). Now, I bought my ST3000DM001 HDs in May 2014, much later than the HDs with a high rate of failure discussed in the link at the OP, which are from ~2 years earlier. I'm thinking that the message above could well assure that there are too many bad sectors, period. I have a handful of Seagate IDE HDs that haven't failed me, had them for around 10 years. As well, the WD drives were warranted for only 1 year. In short, I've found them highly unreliable. One reason I bought the Seagate drives is because I've had 3-4 failures using Western Digital 2TB ELEMENTS USB hard drives. I got the idea of running the Fix test(s) from Seagate's How to use Seatools page. I am thinking about calling Seagate, think maybe I should run more tests including the Fix tests, which attempt to fix bad sectors. I think the important data is backed up elsewhere, have to make sure about that. This is the same as the ~5000 HDs that are reported as highly problematic in the link in the OP! System overhead, or other applications running at the same time.Īs you can see in the above quoted Seatools' message, the drive model is ST3000DM001. This could be caused by largeĭrive capacity, excessive retries, multiple drives under test, The Generic Short Test passed, but the Generic Long Test was extremely slow and put up this message twice (I ran the test again having rebooted the computer, and had no other apps running): After the failure a couple of days ago I ran Seatools tests on it (the Basic Tests, which Seatools says will not alter data, they are read only). The drive has 827 hours of use on it, only 131GB of data, currently. I've gotten several Delayed Write Failed errors using one of the drives. ![]() I bought three Seagate Backup Plus 3TB USB hard drives one day at Costco a little over a year ago. ![]()
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